Privacy Policy

1. Introduction

Sugartly ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Email address
• Name or username
• Profile picture (if provided)
• Payment information (processed by third-party providers)

Usage Information

We automatically collect certain information when you use the Service:

• Device information (browser type, operating system)
• IP address
• Pages visited and features used
• Chat messages and interactions with AI characters
• Generated content and preferences

3. How We Use Your Information

We use the collected information to:

• Provide and maintain the Service
• Process transactions and manage your account
• Improve and personalize your experience
• Communicate with you about updates and promotions
• Ensure security and prevent fraud
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share information with:

• Service providers who assist in operating the Service
• AI service providers for generating content (anonymized when possible)
• Legal authorities when required by law
• Business partners in the event of a merger or acquisition

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure password hashing
• Regular security assessments
• Access controls and authentication

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate information
• Erasure: Request deletion of your data
• Portability: Receive your data in a portable format
• Objection: Object to certain processing activities

8. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze usage patterns
• Improve the Service

You can control cookies through your browser settings.

9. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

10. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at privacy@sugartly.com